Privacy Policy
Effective Date: April 14, 2026
1. Introduction
True To You Travel Co. LLC (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage our travel planning services.
2. Information We Collect
Personal Information
We may collect the following:
-
Full name
-
Email address
-
Phone number
-
Billing address
Travel-Related Information
To plan and manage your travel, we may collect:
-
Date of birth
-
Passport information (when required for booking)
-
Travel preferences, special requests, and trip details
Payment Information
-
Payment details are processed securely through third-party providers
-
We do not store full credit card numbers
Technical Information
When you visit our website, we may automatically collect:
-
IP address
-
Browser type
-
Pages visited and time spent on site
3. How We Use Your Information
We use your information to:
-
Plan, coordinate, and book travel arrangements on your behalf
-
Communicate with you regarding your trip or inquiry
-
Provide customer service and support
-
Send travel-related updates, confirmations, and optional promotional content
-
Improve our services and website experience
You may opt out of marketing communications at any time.
4. How Your Information Is Shared
Travel Suppliers
We share necessary information with third-party travel suppliers such as:
-
Airlines
-
Hotels and resorts
-
Cruise lines
-
Tour operators
This information is required to complete your bookings.
Service Providers
We may share information with trusted third parties who assist with:
-
Payment processing
-
Email communication
-
Customer relationship management (CRM) systems
We do not sell or rent your personal information to third parties.
5. Supplier Privacy Practices
Once your information is shared with travel suppliers, their individual privacy policies apply. True To You Travel Co. LLC is not responsible for the privacy practices of these third-party providers.
6. Data Security
We take reasonable administrative and technical measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
You may:
-
Request access to the personal information we have about you
-
Request corrections or updates
-
Request deletion of your information (where applicable)
-
Opt out of marketing communications at any time
To make a request, please contact us using the information below.
8. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
-
Enhance your browsing experience
-
Analyze website traffic and performance
You can modify your browser settings to decline cookies if you prefer.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
10. Children’s Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
12. Contact Information
If you have any questions about this Privacy Policy or how your information is handled, please contact:
True To You Travel Co. LLC
Marissa Shonk, Owner
Email: truetoyoutravelco@gmail.com
Phone: 330-754-5704
